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Privacy Policy

Last updated: January 19, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement): Refers to Marcelina Brzostowska, Łukasińskiego 4, 41-218 Sosnowiec, Poland.
  • Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website, among other uses.
  • Country: Refers to Poland.
  • Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Website and its related offerings, including booking services, reviews, ratings, and any potential payment functionality.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company, including third-party services like email marketing platforms and analytics providers.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website: Refers to Prowello, accessible from https://prowello.com.
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Data Controller

The controller of your personal data is Marcelina Brzostowska, the owner of the company located in Poland, at the address:
Łukasińskiego 4, 41-218 Sosnowiec, Poland.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment details (if applicable for paid services in the future)
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as:

  • Your Device’s Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages of our Service visited
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers
  • Diagnostic data

When You access the Service through a mobile device, we may collect additional data, including:

  • Type of mobile device
  • Unique device ID
  • Mobile operating system
  • Type of mobile Internet browser

Information from Third-Party Social Media Services

The Company allows You to create an account or log in via third-party social media services (e.g., Google, Facebook, Instagram). If You grant us access, We may collect personal data already associated with that account, such as:

  • Name
  • Email address
  • Social media activity
  • Contact lists

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Technologies We use include:

  • Cookies: Browser-based files for session tracking, personalization, and enabling functionality such as search filters and the map feature.
  • Web Beacons: Small electronic files used to count visitors or track email engagement.

You can manage your cookie preferences in your browser settings. For more information, see the “Cookies” section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

  • Providing and maintaining Our Service, including bookings, reviews, and ratings.
  • Managing Your Account and registrations.
  • Communicating with You (e.g., for updates or newsletters).
  • Sending marketing campaigns through email tools.
  • Analyzing Website performance via tools like Google Analytics.
  • Monitoring and detecting security breaches or fraudulent activity.
  • Facilitating payments for future premium services.

We may also share Personal Data:

  • With Service Providers: For analytics, marketing, or payment processing.
  • For Business Transfers: If part of the Company is sold or merged.
  • With Affiliates: Only if bound to honor this Privacy Policy.
  • With IT Specialists: To support and maintain the Website and related infrastructure.
  • With Your Consent: When explicitly agreed.

Retention of Your Personal Data

Your Personal Data will be retained only as long as necessary for the purposes outlined in this Privacy Policy. For reviews and ratings, data will be retained indefinitely to provide a consistent and comprehensive experience for other users unless explicitly requested for deletion by You. Usage Data may be retained for shorter periods unless required for security or legal obligations.

Transfer of Your Personal Data

Your Personal Data may be transferred outside of Your jurisdiction (e.g., to servers in the USA). We ensure that such transfers are compliant with applicable data protection laws (e.g., RODO in the EU) by employing measures like standard contractual clauses.

The hosting provider for Our Service is Home.pl, a Polish company. It is expected that their servers are located within Poland or the EU, ensuring compliance with EU data protection regulations.

Your Privacy Rights

Under GDPR

Users in the European Union have the right to:

  • Access, update, or delete their Personal Data.
  • Withdraw consent where processing relies on consent.
  • Lodge complaints with a supervisory authority (e.g., PUODO in Poland).

Under CCPA

California residents have rights to:

  • Know what Personal Data is collected.
  • Request deletion of their data.
  • Opt out of the sale of their data (not applicable, as we do not sell Personal Data).

Children’s Privacy

Our Service does not knowingly collect data from individuals under 13 years old. If we learn that such data has been collected, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting the updated policy on this page.

Contact Us

For any questions about this Privacy Policy, contact us: contact@prowello.com.